The Federal Competition and Consumer Protection Commission (FCCPC) has dismissed claims that it banned airtime borrowing and data advance services in Nigeria.
The commission described the reports as false and misleading, stating that no directive was issued to stop telecom credit services.
FCCPC Clarifies Position
In a statement released by its Director of Corporate Affairs, Ondaje Ijagwu, the agency said consumers are still free to access lawful telecom value-added services.
The clarification followed widespread concern after telecom operators announced temporary suspension of airtime and data borrowing services.
Operators Responsible for Disruptions
According to the FCCPC, the recent service interruptions are not due to a regulatory ban but rather the failure of some operators to comply with its Consumer Lending Regulations.
The commission explained that these rules were introduced in July 2025 to address growing complaints from consumers.
Why the Regulations Were Introduced
The FCCPC said it received numerous complaints about unfair practices in the digital lending space. These include:
- Hidden charges
- Unclear repayment terms
- Aggressive recovery methods
- Poor transparency
To address these issues, the regulator introduced new rules aimed at improving accountability and consumer protection.
Compliance Deadlines Ignored
The commission revealed that telecom operators were given an initial 90-day deadline to comply with the regulations.
This deadline was later extended to January 2026, but many operators still failed to meet the requirements.
As a result, any changes to airtime or data borrowing services are considered business decisions by the operators.
Push for Fair Competition
The FCCPC also raised concerns about anti-competitive practices in the telecom sector, including restrictive partnerships with third-party providers.
It said the new regulations are designed to promote fair competition, transparency, and responsible innovation.
Warning Against Misinformation
The commission accused some interest groups of spreading false information to undermine ongoing reforms.
It urged Nigerians to rely on verified updates and ignore misleading claims about a supposed ban.
Commitment to Consumer Protection
The FCCPC reaffirmed its commitment to protecting consumers and ensuring a fair marketplace.
It added that all service providers must comply with existing regulations while continuing to innovate responsibly within Nigeria’s telecom sector.
