MTN Suspends Xtratime Airtime and Data Loans Over New FCCPC Rules

NCC compensation for poor network service NCC orders telecom operators to compensate subscribers over poor network service in Nigeria.

MTN Nigeria has temporarily halted its popular airtime and data loan service, Xtratime, following new regulatory requirements introduced by the Federal Competition and Consumer Protection Commission (FCCPC).

The telecom company disclosed the development in a filing to the Nigerian Exchange Limited, stating that the move is necessary to comply with updated rules governing digital lending services.

Xtratime allows prepaid subscribers to borrow airtime or data and repay on their next recharge. However, under the FCCPC’s 2025 regulations, such services are now classified as digital credit offerings and must meet stricter licensing and compliance standards.

According to MTN, the suspension is part of efforts to align with the new legal framework.

“The company has temporarily suspended its airtime and data advance service (Xtratime) to comply with new regulatory requirements,” the statement noted.

Why MTN Suspended Xtratime

The FCCPC’s Digital Consumer Lending Regulations, 2025, introduce tighter oversight on companies offering short-term credit services, including telecom operators.

Under the new rules, providers must:

  • Obtain regulatory approval
  • Register as digital lenders
  • Meet compliance and consumer protection standards

MTN explained that Xtratime falls within this category, making the suspension necessary until all requirements are fulfilled.

Impact on Customers

Despite the suspension, MTN reassured customers that:

  • Airtime and data purchases remain available
  • Other services will continue without interruption
  • The move will not significantly affect company revenue

The telecom giant also said it is monitoring customer usage patterns and will provide updates in its upcoming financial reports.

What This Means for Nigeria’s Digital Lending Sector

The FCCPC’s updated regulations reflect growing concerns around:

  • Consumer debt
  • Data privacyUnregulated lending practices

The new framework expands oversight beyond fintech companies to include telecom operators offering credit-based services.

Full compliance is expected by April 2026.

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